Voice Process Executive (Freshers Welcome)

📍 Location:

Bhayandar, Mumbai

🕒 Shift:

Day Shift

💼 Position:

Voice Process Executive

🎯 Job Overview:

We are looking for enthusiastic and customer-focused candidates to join our Voice Process team. This is an excellent opportunity for freshers and experienced professionals who are looking to build a rewarding career in customer support and communication services.

🔹 Key Responsibilities:

Handle customer interactions through voice calls professionally.
Provide accurate information and resolve customer queries.
Maintain high levels of customer satisfaction.
Follow company communication and service standards.
Update and maintain customer records as required.
Collaborate with team members to achieve performance goals.

🔹 Eligibility Criteria:

Freshers and experienced candidates can apply.
Good communication skills in any of the following languages:
- Tamil
- Malayalam
- Telugu
- Kannada
- Odia
- Bengali
- Punjabi
Basic computer knowledge.
Positive attitude and willingness to learn.
Ability to work in a professional team environment.

🎁 Benefits:

Attractive salary package up to ₹35,000 CTC.
Up to ₹29,000 fixed in-hand salary.
Day shift work schedule.
Career growth and development opportunities.
Learning and training support.
Accommodation support for outstation candidates.
Train ticket assistance for outstation candidates.
Virtual interview process.

📋 Selection Process:

1️⃣ HR Round (Virtual)
2️⃣ SVAR Assessment – Minimum 65 Score (Virtual)
3️⃣ OPS Interview (Virtual)