Counsel students and parents regarding available courses, programs, eligibility, career opportunities, fees, scholarships, and admission procedures.
Understand students' academic backgrounds, interests, career goals, and preferences to recommend suitable courses and programs.
Handle enquiries received through phone calls, walk-ins, email, social media, websites, and other lead-generation channels.
Explain course curriculum, duration, eligibility criteria, fee structure, campus facilities, placement opportunities, and other relevant information.
Follow up regularly with prospective students and parents to support them throughout the decision-making and admission process.
Maintain accurate records of enquiries, follow-ups, applications, and admission status in CRM/Excel or other designated systems.
Assist students in completing application forms and submitting the required documents.
Coordinate with colleges, universities, academic departments, and internal teams to ensure smooth processing of applications.
Conduct or participate in student counselling sessions, admission drives, education fairs, school/college visits, seminars, and promotional events.
Generate prospective student leads through referrals, institutional outreach, tele-calling, digital platforms, and other channels.
Maintain strong relationships with students, parents, educational institutions, and other stakeholders.
Meet assigned admission and conversion targets within the specified timelines.
Provide regular reports on enquiries, follow-ups, applications, conversions, and pending admissions to the reporting manager.
Ensure that all information provided to students and parents is accurate, transparent, and in accordance with institutional policies.
Stay updated on new courses, admission requirements, fee structures, scholarships, and changes in academic policies.
Support students even after admission by coordinating with the relevant departments whenever required.

ADMISSION COUNSELLOR